Privacy Policy
At NeuroNest , we are committed to respecting your privacy while providing innovative AI-powered home and business devices. Our systems may collect certain data to optimize device performance and enhance user experience, always aligning with applicable privacy standards.
We may process information related to device interactions, environmental conditions, and user preferences. This data helps us refine functionalities such as robot vacuums, climate control systems, and pet care technologies, ensuring they operate smoothly within your environment.
Our devices are designed to support smart automation, which may involve collecting usage patterns and feedback. We aim to handle this information responsibly, maintaining transparency and giving users control over their data.
Personal details like your email support@neuronestone.com, phone +41 44 204 98 00, and address at Hofwiesenstrasse 379, 8050 Zürich, Switzerland, are collected solely for communication, support, and service purposes. We do not sell or rent your contact information to third parties.
When you engage with our services, you consent to the collection and processing of data as outlined in this policy. You can review, update, or request deletion of your personal information at any time by contacting us directly.
NeuroNest employs a variety of technical measures to protect your data, including encryption, access controls, and regular audits. However, no system can guarantee absolute protection, and we encourage users to follow best practices for device and account management.
We may share data with trusted partners involved in device maintenance or technical support, always under strict confidentiality agreements. We do not disclose personal data beyond these necessary contexts unless required by law.
Our policy is periodically reviewed to ensure compliance with evolving privacy laws and technological developments, reflecting our ongoing commitment to responsible data stewardship.
By using our products and services, you acknowledge and agree to the practices described herein, with options available to manage your data preferences actively.
If you have questions or wish to exercise your rights concerning your personal information, please contact us at support@neuronestone.com or call us at +41 44 204 98 00 .
Our physical address is Hofwiesenstrasse 379, 8050 Zürich, Switzerland, where we are committed to handling your data responsibly and transparently.
GDPR Policy
Understanding Data Collection at NeuroNest
NeuroNest is committed to transparency regarding the data we collect through our smart AI-powered devices. We gather information such as device usage patterns, preferences, and interaction logs to enhance user experience and support device functionality. All collected data is processed in accordance with applicable privacy laws.
Our devices, including robot vacuums and climate systems, may automatically record operational metrics. This data helps us optimize device performance and troubleshoot issues, aiming to support a reliable and user-friendly environment in your home or business.
We also collect contact details such as your email (support@neuronestone.com) and phone number (+41 44 204 98 00) to facilitate customer support and communication. Your address, Hofwiesenstrasse 379, 8050 Zürich, Switzerland, is used for service delivery and regional compliance purposes.
NeuroNest ensures that all personal data is stored securely and access is limited to authorized personnel. We employ advanced encryption methods to protect data during transmission and storage, adhering to the highest standards of data privacy.
Our privacy policy explains how you can access, modify, or delete your data. We respect your rights and provide options to control your information, including opting out of certain data collection processes where feasible.
We may share anonymized data with trusted partners to help improve our device features and develop new functionalities. However, personally identifiable information is never sold or transferred without explicit consent.
In compliance with GDPR, users have the right to withdraw consent at any time and request data erasure. Requests can be directed to our support email or through our customer service channels.
NeuroNest is dedicated to ongoing compliance and regularly reviews our data handling practices to align with evolving legal requirements and industry standards.
If you have questions about how your data is managed or wish to exercise your rights, please contact us via support@neuronestone.com or call +41 44 204 98 00. Our team is here to assist you with privacy-related concerns.